Please read these Terms & Conditions carefully before registering an account or placing any wager on bom29. By accessing or using the bom29 platform, you agree to be bound by the terms set out below.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and bom29. If you do not agree with any part of these terms, you must not access or use the bom29 platform. Continued use of the platform constitutes acceptance of all terms.
In these Terms & Conditions, the following terms shall have the meanings assigned to them below unless the context clearly requires otherwise:
| Term | Meaning |
|---|---|
| "bom29" / "We" / "Us" / "Platform" | The online gambling platform operated under the domain bom29.one, including all associated services, games, and features made available to registered users. |
| "User" / "You" / "Player" | Any individual who accesses, browses, registers, or places wagers on the bom29 platform. |
| "Account" | The individual member account created by a User on the bom29 platform upon successful registration. |
| "Balance" | The total funds held within a User's bom29 Account, denominated in Indonesian Rupiah (IDR / Rp), comprising real-money deposits and any applicable bonus credit. |
| "Bonus Credit" | Any promotional, welcome, reload, or cashback funds credited to a User's Account by bom29, subject to wagering requirements and bonus-specific terms. |
| "Wagering Requirement" | The minimum total wager amount a User must place before Bonus Credit — or winnings derived from Bonus Credit — becomes eligible for withdrawal. |
| "Eligible Territory" | The Republic of Indonesia. bom29 primarily serves Indonesian residents aged 21 years or older. |
| "Services" | All gambling, betting, gaming, and ancillary services offered via the bom29 platform, including but not limited to sports betting, live casino, slot games, togel (Indonesia's traditional numbers lottery), and e-sports wagering. |
| "KYC" | Know Your Customer — the identity verification process conducted by bom29 to confirm a User's identity, age, and eligibility before processing certain transactions. |
| "Force Majeure" | Any event outside bom29's reasonable control, including but not limited to acts of God, civil unrest, government action, internet outages, or cyberattacks. |
Use of the bom29 platform is subject to strict eligibility requirements. By registering an Account or placing any wager, you represent and warrant that:
Age Verification: bom29 reserves the right to request proof of age documentation at any time. Accounts found to belong to individuals under the age of 21 will be immediately suspended, all pending transactions cancelled, and any funds returned subject to verification of the deposit source.
bom29 does not knowingly provide services to residents of jurisdictions where online gambling is categorically prohibited. If you are accessing bom29 from such a jurisdiction, you do so entirely at your own risk and bom29 accepts no liability for any consequences arising from such access.
Each individual is permitted to hold exactly one bom29 Account. The creation of multiple accounts by a single individual — whether under the same name, different names, different email addresses, different phone numbers, or different payment methods — constitutes a material breach of these Terms. bom29 employs device fingerprinting, IP analysis, and payment cross-referencing to detect duplicate accounts. All duplicate accounts will be suspended and any associated balances, including real-money deposits, may be forfeited at bom29's sole discretion.
You must provide complete, accurate, and current information at the time of registration and maintain the accuracy of that information throughout the lifetime of your Account. This includes your full legal name as it appears on your government-issued identification, a valid email address, and a phone number registered in your name. Providing false or misleading information is grounds for immediate account termination.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. bom29 strongly recommends enabling Two-Factor Authentication (2FA) via the Account security settings. You agree to notify bom29 immediately at if you become aware of any unauthorized access to or use of your Account. bom29 will not be held liable for any loss arising from your failure to maintain the security of your credentials.
bom29 may require identity verification at any stage — including at registration, before processing a withdrawal, or following a change to account details. Required documents may include a government-issued photo identification (Indonesian KTP, SIM, or passport), proof of address, and proof of ownership of any payment method used. Failure to complete KYC within the timeframe specified by bom29 may result in Account restrictions or suspension.
KYC Processing Time: Standard KYC verification is completed within 1–3 business days of receiving all required documentation. Players who submit complete and legible documents typically receive approval within 24 hours during normal operating hours (WIB, UTC+7).
All bom29 Accounts are denominated in Indonesian Rupiah (IDR / Rp). Deposits made in other currencies — including cryptocurrency — are converted to IDR at the prevailing market rate at the time of transaction. bom29 does not charge a currency conversion fee; however, exchange rate fluctuations are inherent to the conversion process.
bom29 supports the following deposit and withdrawal channels for Indonesian players:
Payment methods available to you may vary depending on your Account status, verification level, and transaction history. bom29 reserves the right to add or remove payment methods at any time without prior notice.
Minimum deposit amounts vary by payment method and are displayed at the time of transaction within the bom29 cashier. All deposits must originate from a payment account or wallet registered in your own name. Deposits from third-party accounts are strictly prohibited and will result in the return of funds and potential Account suspension.
Deposits made via bank transfer are typically credited within 5–15 minutes of confirmation. E-wallet deposits are credited instantly in most cases. Cryptocurrency deposits are credited following the minimum required blockchain confirmations for the applicable network.
Withdrawal requests are processed 24 hours a day, 7 days a week. The majority of withdrawal requests are completed within 30 minutes of approval. Processing times may be extended in the following circumstances:
Withdrawals must be directed to a payment method previously used to deposit into the Account where possible, in accordance with anti-money laundering (AML) obligations. bom29 reserves the right to request additional verification before processing any withdrawal request.
bom29 does not charge processing fees on standard deposits or withdrawals. However, third-party payment providers — including banks and e-wallet operators — may impose their own transaction fees, which are beyond bom29's control. Cryptocurrency transactions are subject to network (gas) fees, which vary based on blockchain congestion at the time of transaction.
Daily Withdrawal Limits: Standard daily withdrawal limits apply to all accounts and are detailed within the bom29 cashier. VIP account holders are eligible for elevated limits. Contact support at [email protected] for information on VIP tier thresholds.
bom29 offers a range of promotional bonuses to both new and existing players, including welcome bonuses, deposit reload bonuses, cashback promotions, free spins, and referral incentives. Each promotion is governed by its own specific terms, which are published on the relevant promotion page. In the event of any conflict between a promotion-specific term and these general Terms & Conditions, the promotion-specific term shall prevail for the scope of that promotion.
All Bonus Credit is subject to wagering requirements before it — or any winnings derived from it — can be withdrawn. The applicable wagering multiplier is stated clearly on each promotion page. For example, a bonus subject to a 20x wagering requirement on a Rp 100.000 deposit bonus would require total wagers of Rp 2.000.000 before the bonus balance becomes withdrawable. The following general rules apply to all bonuses unless a promotion-specific term states otherwise:
The bom29 welcome bonus is available to new players on their first qualifying deposit. To qualify, the deposit must meet the minimum amount stated in the welcome offer terms. The welcome bonus may only be claimed once per person, per household, per device, and per IP address. bom29 reserves the right to withdraw the welcome bonus offer from any player who it reasonably believes is registering for the purpose of claiming the bonus rather than for genuine recreational gambling.
bom29 runs promotions in good faith for the benefit of genuine players. Any attempt to exploit, abuse, or systematically extract value from promotional offers through strategies such as bonus hunting, matched betting using multiple accounts, or coordinated play will result in the voiding of bonuses, potential Account suspension, and recovery of any funds improperly obtained.
All sports bets placed on bom29 — including pre-match, live in-play, Asian handicap (voor bola), and accumulator (mix parlay) bets — are subject to the specific rules applicable to each sport and market as published within the bom29 sportsbook. bom29 reserves the right to void any bet placed on an event affected by match-fixing, corruption, or where the outcome is already known at the time the bet is placed.
In the event of a technical error resulting in incorrect odds being displayed, bom29 reserves the right to void affected bets and return stakes. bom29's sportsbook decisions on the settlement of bets are final.
All casino and slot games on the bom29 platform use certified Random Number Generation (RNG) technology, audited by independent testing laboratories. Published Return-to-Player (RTP) percentages represent long-term statistical averages and do not guarantee results on any individual gaming session. bom29 accepts no liability for outcomes in casino or slot games that result from the inherent randomness of certified RNG systems.
Togel (Indonesia's traditional numbers lottery) draw results published on bom29 reflect official draw outcomes from the relevant pool operators (Singapore Pools, Sydney, Macau, and others). In the event of a discrepancy between the result displayed on bom29 and the official pool result, the official pool result shall prevail. bom29 accepts no liability for winnings foregone due to delayed result publication caused by third-party pool operators.
In the event of a software or hardware malfunction affecting any game or betting market on bom29, all affected bets and stakes will be voided and returned to the relevant player Accounts. "Malfunction voids all pays and plays" — this principle applies universally to all games and markets on the bom29 platform.
bom29 is committed to promoting responsible gambling and maintaining a safe environment for all players. The following responsible gaming tools are available to all registered users directly from the Account dashboard:
For further detail on responsible gaming tools and guidance on seeking help, please read our dedicated Responsible Gaming page. If you believe your gambling is causing harm, please contact our support team immediately at [email protected].
21+ Only: bom29 is strictly for adults aged 21 and over. Gambling is intended for entertainment purposes only. Never gamble more than you can afford to lose. If gambling stops being fun, stop and seek help.
The following conduct is strictly prohibited on the bom29 platform. Any User found to be engaged in prohibited conduct will have their Account immediately suspended and any associated balances reviewed, withheld, or forfeited as appropriate:
All content on the bom29 platform — including but not limited to text, graphics, logos, game interfaces, software, and data compilations — is the proprietary property of bom29 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, recreational gambling purposes in accordance with these Terms.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the bom29 platform without prior written consent from bom29. Game content provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) remains the intellectual property of the respective studio and is used by bom29 under licence.
bom29 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By using the bom29 platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
bom29 applies 256-bit SSL/TLS encryption to all data transmitted between your device and the bom29 servers. Account passwords are stored using one-way cryptographic hashing — bom29 does not hold plaintext passwords and support agents are never able to view or communicate your password to you. If you lose access to your credentials, you must use the official Account recovery process.
bom29 may disclose personal data to regulatory authorities, law enforcement agencies, or financial compliance bodies where required to do so by applicable law or court order, without prior notice to the User.
To the maximum extent permitted by applicable law, bom29 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, loss of goodwill, or service interruption — arising out of or in connection with your access to or use of the bom29 platform, even if bom29 has been advised of the possibility of such damages.
bom29's total aggregate liability to any User in respect of any claims arising out of or in connection with these Terms & Conditions shall not exceed the total net deposits made by that User in the 30 calendar days immediately preceding the event giving rise to the claim.
bom29 does not warrant that the platform will be available at all times, free from errors, viruses, or other harmful components. Scheduled maintenance, emergency technical downtime, and Force Majeure events may result in temporary unavailability of all or part of the platform. bom29 will endeavour to provide advance notice of scheduled maintenance where operationally practicable.
Gambling Risk Acknowledgement: By using the bom29 platform, you acknowledge that gambling carries an inherent risk of financial loss and that bom29 bears no responsibility for gambling losses incurred through fair and properly functioning games and markets. Gambling should be treated as entertainment, not as a source of income.
You may close your bom29 Account at any time by submitting a written request to the support team at [email protected]. Prior to closure, any remaining real-money balance (net of applicable bonus credit) will be paid out to a verified payment method in your name, subject to completion of any outstanding KYC requirements and wagering obligations.
bom29 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including (without limitation) where:
An Account is classified as dormant if no login, deposit, withdrawal, or wagering activity has occurred for a continuous period of 12 months. bom29 will notify the registered email address 30 days prior to the dormancy classification taking effect. Following classification as dormant, an administration fee of Rp 50.000 per month may be deducted from the remaining balance until the balance reaches zero or the Account is reactivated by the User.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to bom29's licensed jurisdiction of operation. The parties agree that any disputes shall be resolved through binding arbitration administered under the rules of a mutually agreed arbitration body, with proceedings conducted in English.
Nothing in this clause shall prevent bom29 from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction to prevent or restrain a breach of these Terms.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Any failure by bom29 to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.
bom29 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, bom29 will endeavour to provide at least 14 days' advance notice via email to the registered address on file and/or via a prominent notice on the platform. Continued use of the bom29 platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms & Conditions periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made. If you do not agree with any amended Terms, you must stop using the platform and contact support to close your Account.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the bom29 support team through any of the following channels. All communications will be acknowledged within 24 hours and resolved as promptly as practicable.
| Channel | Details |
|---|---|
| Live Chat | Available 24/7 directly from the bom29 platform after login |
| Operating Hours | 24 hours / 7 days a week — WIB (UTC+7) |
For formal legal notices, including notices of disputes or claims, please direct written correspondence to the email address above with the subject line "Legal Notice — bom29 Terms & Conditions". bom29 will respond to formal legal notices within 5 business days.
These terms exist to protect both you and bom29. Here is a summary of the key commitments we make to every registered player on the platform.
Every game on bom29 — from slots and live baccarat to togel draws — uses independently certified RNG technology. Published RTP percentages are accurate and audited. You always know the odds.
bom29 commits to processing the majority of withdrawal requests within 30 minutes, 24 hours a day. Delays only occur where security reviews or KYC verification are required — and you will always be informed.
Wagering requirements, validity periods, game contribution rates, and maximum bet limits are stated clearly on every promotion page — no hidden conditions, no retroactive changes, no surprise forfeitures.
Deposit limits, loss limits, session timers, reality check reminders, and self-exclusion are all available from the Account dashboard at any time. bom29 treats responsible gaming as a product priority, not a checkbox.
All sessions and data in transit are protected by 256-bit SSL/TLS encryption — the same standard used by BCA and BRI for internet banking. Two-Factor Authentication (2FA) is available for all accounts.
Every support shift is staffed by native Indonesian speakers. Average live chat response is under two minutes. Account issues, payment disputes, and technical queries are resolved — not deferred.
Now that you have read and understood the bom29 Terms & Conditions, you are ready to enjoy a secure, fair, and fast online gambling experience built for Indonesian players.
21+ only. Gambling can be addictive — please play responsibly. See our Responsible Gaming page for support tools and guidance.